GENERATIONAL CHALLENGES IN EDUCATION IN THE DIGITAL AGE: ARTIFICIAL INTELLIGENCE AS AN INCLUSIVE TOOL

Abstract

In today’s world, Information and Communication Technologies (ICT) have had such a great impact that society has been forced to assume their use in order to meet the requirements demanded by this information age, which seems to have marked an important change in traditional dynamics, resulting in marked differences in technological skills among the different members of the social group. This then highlights those people who were not born or grew up with it, called “digital immigrants”, and their counterpart those who from birth have made use of technology as common tools of their daily lives, distinguished under the name “digital natives”. Therefore, this article aims to analyze how AI and ICT can improve education, not only as innovative resources, but also as inclusive tools that facilitate the learning of students with special needs. Likewise, the importance of teacher training is highlighted to reduce the technological gap and promote pedagogical strategies that respond to the characteristics and learning styles of the new generations, without forgetting the impact of artificial intelligence for the group of students with special conditions, regarding its use as a means of inclusion, thus minimizing various barriers, from all of which we can conclude the importance of the teacher in terms of the adaptation and use of ICT tools, in addition to the deployment of relevant teaching methods, which allow to take greater advantage of the innate skills of digital natives.