APLICACIÓN MÓVIL WEB COMO ESTRATEGIA PEDAGÓGICA PARA FORTALECER LAS COMPETENCIAS CIUDADANAS EN ESTUDIANTES DE UNDÉCIMO GRADO

Abstract

This research project was developed as a master's thesis in Educational Technology Management, with the general objective of determining the influence of a pedagogical strategy using a mobile web application to strengthen citizenship competencies among eleventh-grade students at the Jesús Emilio Jaramillo Monsalve Educational Institution in Chita municipality. The initial problem emerged from observing persistent conflicts between students that deteriorated the school environment. Methodologically, a mixed approach was implemented with 14 students. Data collection instruments included written tests, surveys, and observation forms. The analysis was conducted in three levels: first, classification and coding by categories; second, qualitative description of graphs; and third, analysis and interpretation of variables. The mobile technology-based strategy significantly strengthened students' citizenship competencies, showing a remarkable transformation in decision-making, respect for diversity, and agreement-building indicators. Low performance practically disappeared while high performance increased across all three areas. Results demonstrate how the mobile web application, through its interactivity and accessibility, not only improved quantitative indices but also developed practical skills for democratic coexistence and active citizen participation. During implementation, we faced two logistical challenges. The first concerned the availability of the multipurpose classroom functioning as a computer lab, where initial schedule conflicts were resolved through collaborative agreement with the subject teacher. The second challenge arose from power outages in the rural area, causing two sessions to be rescheduled. Although the application can function without internet connection, it requires an enabled intranet. The project ultimately showed how educational technology can effectively address behavioral and social challenges in educational settings, providing students with practical tools for conflict resolution and democratic participation while improving the overall school environment.